Director
With over 15 years’ experience in recruitment — including 13 years specialising in the Education sector — Matt launched The Supply Service in 2022 with a clear vision: to provide a more personal, relationship-led approach to education recruitment. At the heart of everything is building genuine partnerships, understanding what schools and candidates truly need, and matching great people with the right environments where they can thrive. Since launching, the focus has been on developing a strong, values-driven team and creating a service that schools can rely on day in, day out. Supporting clients, opening new opportunities, and helping educators find the right fit continues to be what drives the business forward. The most rewarding part of the role is the relationships built across the region — with schools, candidates and colleagues alike — and being a trusted, dependable partner within the local education community. There’s always an eye on improvement too: refining processes, increasing efficiency, and making things easier for the people who rely on us — while never losing the personal touch that defines The Supply Service.
Marketing Manager
With seven years’ experience in social work and four years in Human Resources, Kim later transitioned into marketing and has led The Supply Service’s marketing function for the past three and a half years. Her background gives her a strong understanding of people, communication and the sectors the business supports. Kim is responsible for shaping the company’s brand presence — from digital marketing and campaigns to community partnerships and promotional activity across North Wales. Based in Wrexham, The Supply Service supports schools and organisations across education, professional and social care sectors. Kim ensures the company’s messaging reflects its values: local, trusted and people-first. Always focused on growth and improvement, she works to strengthen the company’s visibility, build meaningful connections and ensure The Supply Service continues to stand out in a competitive market.
Branch Manager
With over a decade of experience in recruitment — including six years specialising in the Education sector — Rhys plays a key role in leading day-to-day operations as Branch Manager at The Supply Service. Working closely with schools and candidates across North Wales, Rhys focuses on building strong, dependable relationships and ensuring every placement is the right fit. He is known for his proactive approach, responsiveness and commitment to delivering a service that schools can rely on. Rhys supports and develops the recruitment team, helping to maintain high standards across candidate care and client service. Whether it’s securing last-minute cover or planning longer-term staffing solutions, he takes pride in being someone schools and educators can trust. Driven by continuous improvement, Rhys is always looking at ways to refine processes and strengthen partnerships — while keeping the service personal, efficient and consistent.
Compliance Executive
With four years’ experience in education recruitment, Rachel is the Compliance Executive at The Supply Service, ensuring the highest standards are maintained across all candidate registrations and placements. Rachel plays a key role behind the scenes, making sure every member of staff meets the necessary safeguarding and regulatory requirements before entering a school or setting. From documentation and vetting to ongoing checks, she helps ensure everything is thorough, accurate and up to date. Known for her organised and methodical approach, Rachel works closely with candidates to guide them through the compliance process, making it as smooth and straightforward as possible. Her focus is simple: to protect schools, support candidates, and ensure The Supply Service continues to deliver a safe, reliable and fully compliant recruitment service.
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